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Marketing Program Specialist - Customers

Posted on: 02/10/2010

Application deadline: 03/30/2010

Start date: 03/31/2010

Job Title: Marketing Program Specialist - Customers
Company Name: Perceptive Software
How to Apply: Apply online at http://www.perceptivesoftware.com/company/careers/career-detail.psi?docid=9A17984250A6C393862576C5007628BD&srv=03

Position Description:

The Marketing Program Specialist - Customers reports to the Manager of Sector Marketing Programs.  The Marketing Program Specialist - Customers works closely with sales, business development, product management, marketing, and other teams to plan, execute, manage, and measure marketing programs that create demand and build loyalty within the existing Perceptive Software customer base.

  • Properly charter, document, monitor, and analyze the results of customer marketing programs; report program results and recommend adjustments to strategies and tactics, as necessary.
  • Complete customer engagement activities as directed by the Marketing Program Manager, Customers including attending and leading regional user groups, conducting customer interviews and surveys, and other activities.
  • Monitor key demand generation and revenue goals; report on performance.
  • Manage marketing program costs within the established budget.

The successful candidate must:

  • Be able to understand and translate highly technical information to a lay community
  • Be able to prioritize, delegate and manage multiple, potentially conflicting, tasks
  • Be able to work effectively with a creative workforce
  • Have 1-3 years of demand generation, marketing program, and/or channel marketing experience at a technology company; demonstrate proven results
  • Have industry-specific knowledge in assigned area; past experience with Net Promoter programs is a plus
  • Thrive in a fast-paced, dynamic environment where ambiguity is common and individual initiative is critical